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Four Steps To Take If You Have Been Injured In A Road Accident

Published on Posted on 26 August 202526 August 2025

Please note that this post was written for Victorian audiences and the information within may not apply to other regions.

Four Steps To Take If You Have Been Injured In A Road Accident

While a motor vehicle accident is inherently distressing, sustaining an injury as a result can significantly exacerbate the sense of confusion and increase the overall difficulty of attempting to receive forms of compensation as a result.

That is why you must be aware of and follow these four key steps if you have sustained a road injury to facilitate an efficient and effective claim.

Please note, in such circumstances, your health and safety are a priority. Therefore, always ensure you seek medical attention first, then follow the steps below.

Report the incident

Your first course of action should be to report the accident to the relevant authorities, such as Victoria Police, providing as much detail as possible. This may be done either at the scene to attending officers or subsequently at a police station.

It is also advisable to notify your insurance provider promptly, supplying them with all relevant details pertaining to the accident.

Obtain important details

Accurate documentation of the incident is critical to the success of your claim. This includes taking comprehensive notes and photographs of the accident scene, date, time, location, and any damage to vehicles, as well as securing all relevant medical records.

Key details such as the other driver’s full name, address, contact number, license details, registration details, and insurance information.

If there is the presence of any witnesses, their contact information can equally be as useful.

Contact your doctor

During such scenarios, it is important to understand that your health remains the number one priority. Before addressing the administrative aspects of your claim, if your injuries have yet to be assessed, arrange a medical assessment with your general practitioner (GP) to identify any injuries, and if need be, seek appropriate treatment, keeping hold of all documents related to your claim for an easier process.

Lodge a TAC claim form

If you find that, as a result of the accident, you are required to take time off work, and/or require ongoing medical treatment, compensation can be pursued by firstly lodging a TAC claim form. Zaparas Lawyers can assist in this process, free of charge.

At Zaparas Lawyers, we understand this process can feel overwhelming, particularly when you are already dealing with the effects of an injury, vehicle damage, safety concerns, and procedural requirements. This combination of stressors can quickly become confusing and exhausting. That is why seeking timely legal advice is essential to ensuring a smoother, less stressful process, allowing you to focus on your recovery while we handle the complexities of your claim.

Zaparas Lawyers is one of Victoria’s top personal injury law firms.

We operate on a No Win, No Fee basis. Contact us today for your free initial appointment.