Victoria’s Leading TAC Claim Lawyers
Melbourne & Regional Victoria | Doyle’s Guide First Tier Firm 2025
Injured in a Road Accident? Find Out What You’re Owed.
You may be entitled to weekly payments, medical expenses, impairment benefits, and common law compensation — but navigating the TAC system alone means you risk leaving money on the table. Zaparas Lawyers has recovered billions for injured Victorians. As a Doyle’s Guide First Tier firm for motor vehicle accident compensation — recognised by Doyle’s Guide in this category every year since 2016 — we have the expertise, the resources, and the track record to fight for every dollar you’re owed.
Our free claim check takes minutes — and it doesn’t lodge a formal claim with the TAC.
Or call 03 8527 0200
Doyle’s Guide 2025
Preeminent – Accident Compensation
Billions+ Won
100% No Win No Fee
200+ Professionals
9 Offices Across Victoria
Doyle’s First Tier — Doyle’s Guide
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First Tier — Doyle’s Guide
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We Only Represent the Injured
TAC Claims at a Glance
- Who can claim: Anyone injured in a transport accident involving a Victorian registered vehicle — drivers, passengers, pedestrians, cyclists, motorcyclists, and public transport users
- What you can claim: Weekly payments, medical and rehabilitation expenses, impairment benefits (lump sum), and common law damages
- Time limits apply: You must lodge your TAC claim within 1 year of the accident. The TAC can accept late claims up to 3 years with reasonable grounds. Minors have until the day before their 21st birthday
- Cost to you: Nothing upfront. Zaparas operates on a 100% No Win, No Fee basis — we cover all case expenses
- You don’t need to prove fault for basic entitlements: The TAC is a no-fault scheme for statutory benefits. You are entitled to weekly payments, medical expenses, and impairment benefits regardless of who caused the accident
- Common law claims require proving fault: For larger lump-sum compensation (pain and suffering, future lost earnings), you must show another party was at fault and that you have been “seriously injured”
- A medical excess applies: The TAC requires you to meet a medical excess before it begins paying your medical and like expenses. We help you reach your excess while protecting your entitlements
Not Sure If You Have a TAC Claim?
Why Choose Zaparas for Your TAC Claim?
Zaparas Lawyers has fought for injured Victorians for over 40 years. We’re a family-owned firm with no shareholders or conflicts — and we only represent injured people, never insurance companies. Your interests always come first.
Zaparas has the financial strength to back every case fully. No compromises, no pressure to accept low offers. Our TAC lawyers fight for maximum compensation because we know what is at stake for road accident victims and their families.
Unlike many law firms that work both sides of personal injury, Zaparas exclusively represents injured Victorians. That means no conflicts of interest — just complete commitment to securing the compensation you deserve after a road accident.
Zaparas holds the highest possible firm ranking in Doyle’s Guide, Australia’s leading independent legal directory, for motor vehicle accident compensation. Recognised by Doyle’s Guide every year since 2016, and First Tier for five consecutive years, this isn’t a one-off achievement. It’s proof of sustained excellence that gives your claim weight from day one.
Zaparas has the financial strength to back every case fully — no compromises, no pressure to accept low offers. Our TAC lawyers push for maximum compensation because we have the resources and the resolve to take on the TAC and at-fault drivers at every level. The result: better outcomes for our clients.“We don’t settle for less, we settle for more. We just win.”
— Yianni Zaparas, Managing Partner
TAC claims are complex. Beyond your immediate weekly payments and medical expenses, you may be entitled to common law damages for pain and suffering, future loss of earning capacity, loss of superannuation, and ongoing care needs. Our team identifies every entitlement — including compensation most people don’t know they’re owed — and fights for the full amount.
Our TAC lawyers focus exclusively on personal injury law. Your claim is managed by a dedicated senior lawyer with support from paralegals and administrative staff, with oversight from Doyle’s Guide-ranked partners. You get both personal attention and the strategic backing of a First Tier firm.
You pay nothing upfront. No retainers, no hourly fees, no hidden costs. We cover all case expenses — medical reports, expert witnesses, court filing fees. If we don’t win, you don’t pay. It’s that simple.
Our claim check is quick, free, and without obligation. It doesn’t lodge a formal claim with the TAC — it simply lets our team review your situation and get in touch.Check My Claim FreeOr call 03 8527 0200
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This does not lodge a formal TAC claim. It simply lets our team assess your options confidentially.
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Who Can Make a TAC Claim in Victoria?
Find out if you are eligible to claim compensation after a road accident in Victoria.
Victoria’s Transport Accident Commission (TAC) scheme provides support for anyone injured in a transport accident involving a Victorian registered vehicle. You do not need to prove the accident was someone else’s fault to receive no-fault statutory benefits.
You may be eligible to make a TAC claim if you are a:
- Driver or passenger of a vehicle — Whether it was a car, van, truck, or other motor vehicle. You are covered regardless of who was at fault for the accident.
- Pedestrian hit by a vehicle — If you were struck by a motor vehicle while walking, running, or crossing the road. This includes being hit in car parks, driveways, and on footpaths.
- Cyclist hit by a vehicle — If you were struck by a moving vehicle, collided with a stationary vehicle, or were injured by an opening car door (“dooring”). Cyclists who take evasive action to avoid being hit and are injured as a result are also covered.
- Motorcyclist — Motorcycle riders and pillion passengers injured in a transport accident are covered under the TAC scheme, whether the accident involved another vehicle or a single-vehicle incident.
- Public transport passenger — Passengers injured on or while boarding/alighting a tram, bus, or train are covered if the injury resulted from a transport accident.
- Rideshare or taxi passenger — If you were injured while travelling as a passenger in an Uber, DiDi, taxi, or other rideshare or hire vehicle, you are covered under the TAC scheme.
- Dependant of a deceased person — If a family member has died as a result of a transport accident, dependants (including a spouse, partner, children, and in some cases other family members) may be entitled to compensation, including a lump-sum death benefit and ongoing weekly payments.
- Witness suffering nervous shock — If you suffer a psychiatric injury because you witnessed a traumatic transport accident or the aftermath of a traumatic accident, or because a close family member was killed or seriously injured in a transport accident, you may be eligible to make a claim.
If your child has been injured in a transport accident, they are entitled to the same TAC benefits as adults. In addition, parents or guardians may be able to claim a weekly benefit to help cover the cost of caring for an injured child. This payment continues until the child turns 18. Minors also have extended time limits — they can lodge a TAC claim up until the day before their 21st birthday, even if the standard 1-year and 3-year deadlines have passed.
For catastrophic injuries sustained in a transport accident — such as severe traumatic brain injuries, spinal cord injuries resulting in paraplegia or quadriplegia, amputations, and severe burns — the intersection of TAC entitlements and the National Disability Insurance Scheme (NDIS) is increasingly important. In some cases, the TAC funds treatment and support during the acute and rehabilitation phases, while the NDIS provides longer-term disability support. Navigating both systems requires experienced legal guidance to ensure you receive maximum entitlements from each.
Transport accidents come in many forms. Even if your situation doesn’t fit neatly into the categories above, you may still have a valid TAC claim. The eligibility rules have important nuances — particularly for accidents involving unregistered vehicles, accidents in car parks, and accidents that occur interstate.
How to Make a TAC Claim in Victoria
Making a TAC claim doesn’t have to be overwhelming. Here’s exactly what happens, from accident to resolution.
What to do: Report the accident to Victoria Police and obtain a police report number. If police did not attend the scene, report the accident at your nearest police station as soon as possible. Seek medical treatment immediately — your health comes first. Ask your doctor for a medical certificate that describes your injuries, how they relate to the accident, and your capacity to work.
Why it matters: A police report number is required to lodge a TAC claim. Your medical certificate is the foundation of your claim — it documents your injuries and supports your entitlements from day one. Seeing your own doctor (rather than only attending an emergency department) ensures thorough documentation.
Helpful resources:
Four Steps to Take If You Have Been Injured in a Road Accident
What to do: Collect as much information about the accident as possible. This includes details of other parties involved (drivers, passengers, registration numbers), witness contact information, photographs of the accident scene, the location, time, and circumstances of the accident, and any dashcam or CCTV footage. Keep records of all medical appointments, prescriptions, receipts, and time off work.
Why it matters: Strong evidence strengthens your claim — both for no-fault benefits and any potential common law claim. The more detail you can provide, the harder it is for the TAC or an at-fault party’s insurer to dispute your entitlements.
What to do: Complete and lodge a TAC claim form. You can do this yourself, or Zaparas Lawyers can assist you in completing and lodging the form directly with the TAC — free of charge. You have 1 year from the date of the accident to lodge your claim. Having an experienced TAC lawyer present during this process helps ensure your claim is lodged correctly and your entitlements are maximised from the outset.
What to expect: Once your claim is lodged, the TAC will assess it and determine your entitlements. If accepted, you will begin receiving no-fault benefits including medical expense coverage and, if you are unable to work, weekly payments. A medical excess applies before the TAC commences paying your medical and like expenses.
What to do: Once your claim is accepted, you’ll receive weekly payments (if unable to work) and medical expense coverage. As your condition stabilises, you may become eligible for an impairment benefit (a lump sum for permanent injury). If the accident was caused by another party’s fault and your injury is deemed “serious,” you may also pursue a common law claim for pain and suffering, future loss of earning capacity, and other damages.
What to expect: Your lawyer will monitor your entitlements at every stage — from weekly payments and medical expenses to potential lump-sum compensation. We manage all medical evidence, negotiate with the TAC and insurers, and escalate to court proceedings when necessary.
Why legal representation matters: The TAC is a large government body with extensive resources. Without experienced legal representation, you risk accepting less than you’re entitled to. With Zaparas, you have a dedicated team protecting your entitlements at every step.
What Types of Injuries Are Covered by the TAC?
The TAC covers a wide range of physical and psychological injuries sustained in a transport accident. If your injury was caused by or arose from a road or transport accident involving a Victorian registered vehicle, you may have a claim.
Back & Spinal Injuries
Disc herniations, bulging discs, lumbar sprains, sciatica, and spinal cord damage caused by car crashes, motorcycle accidents, pedestrian impacts, and other road incidents.
Learn more
Neck Injuries
Cervical disc injuries, nerve compression, and chronic neck pain resulting from the sudden forces of a road accident.
Whiplash
Whiplash occurs when the head and neck are suddenly jolted forward and backward, commonly in rear-end collisions. Symptoms can include neck pain, headaches, dizziness, and reduced range of motion.
Learn more
Spinal Cord Injuries
Serious spinal injuries, including partial or complete paralysis, resulting from high-impact collisions, motorcycle crashes, pedestrian accidents, or cycling incidents.
Brain & Head Injuries
Concussions, traumatic brain injuries (TBI), skull fractures, and post-concussion syndrome caused by the forces of a road accident.
Learn more
Psychological & Psychiatric Injuries
Depression, anxiety, PTSD, adjustment disorders, and other mental health conditions caused by a transport accident or its aftermath.
Broken Bones & Fractures
Fractures to arms, legs, ribs, pelvis, hands, feet, and facial bones resulting from the impact of a road accident.
Knee & Leg Injuries
Ligament tears (ACL, MCL, PCL), meniscus damage, tibial fractures, and soft tissue injuries to the knee and lower limbs.
Nervous Shock
A recognised psychiatric injury suffered by people who witness a traumatic transport accident or its aftermath, or who learn that a close family member has been killed or seriously injured.
Don’t see your injury listed? This is not an exhaustive list. If your injury was caused by a transport accident involving a Victorian registered vehicle, you may still have a claim.
Not Sure If You Have a Claim? We Will Tell You in Minutes.
Every road accident situation is different. Whether your claim has been rejected, the TAC is delaying a decision, or you’re just not sure where you stand — our team can assess your options quickly and confidentially.
Our claim check is free, takes minutes, and doesn’t lodge a formal claim with the TAC.
Or call 03 8527 0200 for a free, confidential assessment.
100% Free. No Obligation. Confidential.
What Does TAC Cover?
The TAC scheme provides two categories of compensation: no-fault statutory benefits (available to all eligible claimants regardless of who caused the accident) and common law damages (available where another party was at fault and your injury meets the “serious injury” threshold).
These benefits are available regardless of who was at fault for the accident. You do not need to prove anyone else was negligent.
Weekly Payments (Loss of Earnings)
If you cannot work — or can only work reduced hours — because of your injuries, you may be entitled to weekly payments calculated by reference to your Pre-Injury Average Weekly Earnings (PIAWE). Loss of earnings benefits may be paid for up to 18 months to a wage earner who is unable to return to their pre-accident employment. After this period, loss of earning capacity benefits may be paid for a further 18 months, and in certain circumstances payments can continue beyond this period to retirement age.
- Medical and Like Expenses: The TAC covers the reasonable cost of medical treatment and services related to your accident, including GP and specialist appointments, surgery, physiotherapy, psychology and psychiatric treatment, medication, rehabilitation, nursing care, home help and garden maintenance, and travel to and from medical appointments. A medical excess applies before the TAC commences payment.
- Impairment Benefits (Lump Sum): If your injury results in a permanent impairment, you may be entitled to a lump-sum payment. Your level of impairment is assessed by independent medical examiners, and the TAC determines whether you meet the threshold for payment.
If the transport accident was wholly or partially the fault of another party — and your injury is deemed “serious” — you may be entitled to common law damages. These are in addition to your no-fault entitlements and can result in significantly larger compensation. Common law damages can include:
- Pain and suffering — Compensation for the physical and emotional impact of your injuries on your life (requires meeting the “serious injury” threshold)
- Past and future loss of earning capacity — Compensation for income you’ve lost and will lose in the future because of your injuries
- Loss of superannuation — The super contributions you would have received if not for your injuries
- Future medical and care costs — Ongoing treatment, rehabilitation, home modifications, and personal care needs
- Loss of enjoyment of life — Compensation for activities and pleasures you can no longer participate in
| No-Fault Statutory Benefits | Common Law Damages | |
|---|---|---|
| Fault required? | No — available regardless of fault | Yes — must prove another party was at fault |
| Weekly payments | Yes — based on PIAWE, up to 18 months (loss of earnings) + further 18 months (loss of earning capacity) | Not applicable — but future loss of earning capacity compensated as lump sum |
| Medical expenses | Yes — reasonable treatment costs covered (after medical excess) | Future medical/care costs can be claimed as part of lump sum |
| Impairment benefit | Yes — lump sum based on independent assessment | Not applicable (separate entitlement) |
| Pain & suffering | No | Yes — if “serious injury” threshold met |
| Future lost earnings | Ongoing weekly payments (subject to review) | Lump-sum compensation for future loss of earning capacity |
| How it’s assessed | Administratively by TAC | Through negotiation or court proceedings |
| Typical value | Moderate — defined by legislation | Potentially much higher — depends on injury severity and loss |
To pursue common law damages for pain and suffering, your injury must meet the “serious injury” threshold. There are two pathways:
- 30% or more Whole Person Impairment (WPI): If your assessed WPI is 30% or above, you automatically qualify as having a “serious injury” and can proceed with a common law claim.
- Narrative test: If your WPI is below 30%, you can still pursue a serious injury claim by applying to the court for leave. You must demonstrate through a detailed narrative — supported by medical evidence — that your injury has had a serious and lasting impact on your life, your ability to work, your relationships, and your daily activities. Many TAC common law claims succeed through this pathway.
Why legal advice is essential: The serious injury threshold is complex and the evidence required is substantial. The TAC and at-fault parties’ insurers routinely dispute serious injury claims. An experienced TAC lawyer will ensure your medical evidence is properly prepared, your narrative is compelling, and your claim is positioned for the best possible outcome.
This is one of the most common questions we’re asked — and the honest answer is that it depends on your individual circumstances. The total compensation available to you depends on the nature and severity of your injuries, your pre-injury earnings, your ability to return to work, whether you have a common law entitlement, and your age and life expectancy.
No-fault benefits include weekly payments, medical expenses, and impairment lump sums. Common law damages — for pain and suffering, future lost earnings, loss of superannuation, and future care — can be significantly higher.
Every case is different, which is why we offer a free claim assessment to give you a realistic picture of what you may be entitled to.
Get a free assessment of your claim value | Call 03 8527 0200
Other Types of Road Accidents We Handle
Our TAC specialists handle claims across every type of road accident in Victoria. Whatever the circumstances, we can help you understand your entitlements.
Rear-end collisions, intersection crashes, T-bone accidents, multi-vehicle pile-ups, and single-vehicle accidents. We handle claims for drivers and passengers.
Motorcycle riders face some of the most severe injuries on our roads. We understand the unique challenges motorcyclists face with TAC claims. Learn more
Whether you were hit by a car, doored by a parked vehicle, or injured by road hazards, we help cyclists claim their full TAC entitlements. Learn more
Pedestrians struck by vehicles often suffer life-changing injuries. We help you navigate the TAC system while you focus on recovery. Learn more
Injuries on or caused by buses, trams, and trains. You do not need to be at fault to claim TAC benefits as a public transport passenger. Learn more
Uber, Ola, DiDi, and taxi passengers are covered by the TAC scheme. We help rideshare passengers understand and claim their entitlements.
Collisions involving trucks and heavy vehicles often cause catastrophic injuries. We have experience with complex multi-party transport accident claims. Learn more
Even if the other driver fled the scene, you can still claim TAC benefits. We help hit-and-run victims access the support they deserve.
TAC Claim Time Limits in Victoria
TAC claims are subject to strict time limits. Missing a deadline can mean losing your right to claim entirely. Here are the key deadlines you need to know.
Don’t miss your deadline
TAC claims are subject to strict time limits. In most cases, you must lodge your TAC claim within 12 months of the accident, and common law proceedings must be issued within 6 years. Missing a deadline can mean losing your right to claim entirely. Check your deadlines now
Key Deadlines
- Lodge a TAC claim: 1 year from the date of the accident (or the date you first realise you were injured as a result of the accident)
- Late claim (with reasonable grounds): Up to 3 years from the date of the accident. The TAC may accept a late claim if you can show reasonable grounds for the delay.
- Claims beyond 3 years: Not accepted, except where the injured person is a minor.
- Minors (under 18): Until the day before their 21st birthday, regardless of when the accident occurred.
- Medical and like expenses: 2 years from the date the expense was incurred.
- Disputing a TAC decision: 12 months from the date you become aware of the decision.
- Common law claim: 6 years from the date of the accident to commence proceedings.
Don’t wait until a deadline is looming. Time limits in TAC law are strictly enforced. If you’ve been injured in a road accident, the safest course of action is to contact a lawyer now.
Time limits can be complex and may vary depending on your circumstances. This table provides general guidance only. Contact us for advice specific to your situation.
Check your claim before time runs out
What If TAC Rejects My Claim?
A rejected claim is not the end of the road. The TAC does reject claims — and many of those rejections are successfully overturned through the dispute process.
Common reasons for rejection include: the TAC arguing your injury is not related to the transport accident, that a pre-existing condition is the real cause, that the accident does not meet the definition of a “transport accident” under the legislation, or that you missed notification deadlines. In our experience, many of these rejections don’t hold up under scrutiny.
Here is how the dispute process works in Victoria:
The Dispute Process
- Stage 1: Conciliation at the TAC — The TAC operates an internal review and conciliation process. You have 12 months from the date you become aware of the TAC’s decision to dispute it. Many disputes are resolved at this stage, particularly with strong medical evidence and legal representation.
- Stage 2: Victorian Civil and Administrative Tribunal (VCAT) — If conciliation does not resolve the dispute, you can escalate to VCAT. The Tribunal can uphold, vary, or overturn the TAC’s decision. VCAT hearings are less formal than court proceedings but still require thorough preparation.
- Stage 3: County Court / Supreme Court — For common law claims seeking damages for pain and suffering and economic loss, proceedings are commenced in the County Court or Supreme Court of Victoria. This is where having a well-resourced law firm makes the biggest difference.
A rejected claim does not mean you don’t have rights. Contact our team for a free assessment of your dispute options.
Had your TAC claim rejected? Don’t give up — our team overturns unfair decisions every week. Call 03 8527 0200 or get your free claim check to find out your options.
TAC or WorkCover After a Road Accident at Work?
If you were injured in a road accident while you were working — for example, driving between work sites, making deliveries, or travelling for a work-related purpose — you may have what is known as a “straddle claim.” This means you could be entitled to benefits under both the TAC and the WorkCover scheme.
A straddle claim arises when a transport accident also qualifies as a workplace injury. In these situations, you may be eligible for entitlements under both the TAC (for the transport accident component) and WorkCover (for the work injury component).
Straddle claims are among the most complex personal injury matters in Victoria because the TAC and WorkCover schemes have different rules, different benefit structures, different time limits, and different dispute pathways. Without expert guidance, injured workers frequently miss entitlements under one or both schemes.
Zaparas is a Doyle’s Guide First Tier firm for both motor vehicle accident compensation and workers’ compensation in Victoria. This means we are uniquely positioned to manage straddle claims effectively — ensuring you receive maximum entitlements from both the TAC and WorkCover, without one claim undermining the other.
What We Offer — And Why It Matters
Free, no-obligation initial appointments
Your first consultation is always free — whether it’s at our office, over the phone, or via video call. We’ll review your situation, explain your rights, and advise you on the best path forward. No obligation, no pressure.
Home or hospital
appointments
Can’t make it to our office? We come to you. If you’re recovering in hospital, unable to travel, or based in regional Victoria, our lawyers will visit you at home or in hospital at no extra cost.
Case
management
Your case is managed by a dedicated senior lawyer who knows your file inside and out — supported by paralegals and administrative staff, with partner-level oversight. You’ll always know who’s handling your claim and how to reach them.
Keep you
updated
We believe you should never have to chase your lawyer for information. Our team provides proactive updates at every stage of your claim. If something changes, you’ll be the first to know.
100% No Win, No Fee — Guaranteed
You pay nothing upfront. No retainers, no hourly fees, no hidden costs. We cover all case expenses — medical reports, expert witnesses, court filing fees. If we don’t win, you don’t pay. It’s that simple.
Multilingual Team
Our team speaks English, Greek, Italian, Turkish, Arabic, Mandarin, Cantonese, Vietnamese, Hindi, Sinhalese, and other languages. Language should never be a barrier to accessing justice.
We can help you
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Meet Your TAC Team
Your TAC claim is handled by some of Victoria’s most experienced and highly ranked motor vehicle accident compensation lawyers.
Matthew Naughtin
Partner
Doyle’s Guide: Preeminent (Victoria) · Leading (National)
Ranked Preeminent by Doyle’s Guide — Victoria’s highest individual rating for motor vehicle accident compensation — Matthew is an accredited specialist in personal injury law with deep expertise in catastrophic road accident claims. With a Leading ranking nationally as well, he brings unmatched expertise to every TAC claim. His deep knowledge of the TAC system, combined with decades of experience in complex common law matters, ensures clients receive maximum compensation.
Peter Zaparas
Founder and Partner
Doyle’s Guide: Leading (Victoria) · Leading (National)
Peter Zaparas is one of Australia’s most recognised personal injury lawyers and the founder of Zaparas Lawyers. With over 40 years of experience representing injured Victorians, Peter has personally recovered hundreds of millions of dollars in compensation across TAC, WorkCover, and other personal injury claims. His Leading ranking in Doyle’s Guide — at both state and national level — reflects his unmatched expertise and reputation in motor vehicle accident compensation law.
Zoe Zaparas
Partner
Doyle’s Guide: Leading (Victoria)
Zoe Zaparas is a Doyle’s Guide Leading-ranked lawyer in motor vehicle accident compensation with a focus on TAC claims. Known for her thorough preparation, empathetic client approach, and tenacious advocacy, Zoe has an outstanding track record of securing exceptional outcomes for clients with complex TAC claims. She is known for helping thousands of Victorians understand their TAC rights.
Pey-Chiann Hor
Partner, TAC (Road Accident)
An Accredited Specialist in Personal Injury Law with over 18 years’ experience, Pey is a Partner at Zaparas Lawyers’ Oakleigh head office. She specialises in WorkCover and TAC claims, and has dedicated her entire career to representing injured Victorians—drawn to Zaparas for its unwavering commitment to client care and community focus.
Rebecca Christofidis
Partner, TAC (Road Accident)
Based at Zaparas Lawyers’ Werribee office, Rebecca is a Partner specialising in both TAC and WorkCover claims. With extensive experience representing clients who have sustained serious injuries in road and workplace accidents, she understands the profound impact these events have on individuals and their families—and fights to secure the support they deserve.
When you choose Zaparas, you’re backed by a team that understands every nuance of Victorian TAC legislation.
Our Supporting TAC Team
Behind our Doyle’s Guide-ranked partners and senior lawyers, Zaparas has a dedicated TAC team across our 9 offices in Victoria. This includes experienced associate lawyers, paralegals, and administrative staff who work together to manage every aspect of your claim — from initial lodgement and medical evidence gathering to negotiation and court proceedings. With over 200 professionals across the firm, you have the full resources of a First Tier firm behind your claim.
Meet our full team | Get matched with a TAC lawyer for your claim
Injured in a Road Accident? Get Victoria’s First Tier Team in Your Corner.
Our Doyle’s Guide-recognised TAC lawyers have helped thousands of Victorians secure the compensation they deserve. Your free case assessment takes just minutes.
Start Your Free Claim Check | Call 03 8527 0200
What Is Doyle’s Guide — And Why Does “First Tier” Matter?
You’ll see us reference Doyle’s Guide throughout this page. Here’s why it matters for your TAC claim.
Doyle’s Guide is Australia’s leading independent legal directory. It ranks law firms and individual lawyers based on extensive peer review — meaning the rankings are determined by other lawyers, barristers, judges, and clients, not by paid advertising or self-nomination. A Doyle’s Guide ranking is considered one of the most credible indicators of legal excellence in Australia.
Doyle’s Guide ranks law firms across three tiers: First Tier, Second Tier, and Third Tier. First Tier is the highest possible ranking. It means the firm is considered among the very best in its practice area across the entire state.
For motor vehicle accident compensation in Victoria, a First Tier ranking means Zaparas is recognised by the legal profession as one of the leading firms for representing people injured in road accidents.
• Credibility: When your lawyer’s firm holds the highest ranking in the industry, it sends a clear signal to the TAC, insurers, and the courts that your claim is being handled by the best.
• Expertise: The ranking reflects consistently excellent outcomes across a large volume of complex cases — not just one or two wins.
• Negotiating power: The TAC and at-fault drivers’ insurers know which firms they’re dealing with. A First Tier firm is more likely to achieve favourable settlements because the other side knows the firm has the capability and willingness to go to trial.
Zaparas Lawyers has been recognised by Doyle’s Guide for motor vehicle accident compensation every year since 2017 — and has held the highest firm ranking of First Tier for five consecutive years.
In the 2025 guide, Matthew Naughtin holds Victoria’s highest individual ranking of Preeminent, while Peter Zaparas and Zoe Zaparas are both ranked Leading.
Doyle’s Guide is Australia’s most respected independent legal ranking publication. Rankings are determined by peer review — defendant insurance lawyers vote on which plaintiff firms and individual lawyers they consider the best. A First Tier ranking means Zaparas is consistently recognised by the other side as one of Victoria’s leading firms in this area.
Matthew Naughtin — Preeminent (Victoria) · Leading (National)
Peter Zaparas — Leading (Victoria) · Leading (National)
Zoe Zaparas — Leading (Victoria)
Doyle’s First Tier — Since 2017
Frequently Asked Questions About TAC Claims
Have a
question?
We have
the answer.
The amount of compensation depends on the nature and severity of your injuries, your pre-injury earnings, your ability to return to work, and whether you pursue a common law claim. No-fault benefits include weekly payments (based on your PIAWE), medical expenses, and impairment lump sums. Common law damages — for pain and suffering, future loss of earning capacity, loss of superannuation, and future care — can be significantly higher. Every case is different, which is why we offer a free claim assessment to give you a realistic picture of what you may be entitled to.
As an injured person, you have entitlements regardless of who caused the accident. No-fault entitlements include medical and related expenses, weekly payments if you are unable to work, and a lump sum for permanent injury (impairment benefit). If the accident was caused by another party’s negligence and your injury is deemed “serious,” you may also be entitled to common law damages including pain and suffering and future loss of earning capacity. Strict time limits apply, so we recommend seeking legal advice as soon as possible.
You have 1 year from the date of the accident (or the date you first realise you were injured as a result of the accident) to lodge a TAC claim. The TAC may accept a late claim made within 3 years if there are reasonable grounds for the delay. Claims made outside 3 years will not be accepted, unless the injured person was under 18 at the time of the accident — in which case they have until the day before their 21st birthday. Common law claims must be commenced within 6 years of the accident. Contact us as soon as possible to protect your position.
Yes — for no-fault statutory benefits. The TAC is a no-fault scheme, which means you can receive weekly payments, medical expenses, and impairment benefits even if you were wholly or partially at fault for the accident. However, common law damages (for pain and suffering and future lost earnings) require proving that another party was at fault. If you were partially at fault, your common law damages may be reduced by a percentage reflecting your contributory negligence. Even at-fault drivers should seek legal advice to understand their full entitlements. Learn more about claiming TAC benefits if you’re at fault
Yes. If you were injured by a vehicle that left the scene and the driver cannot be identified, you can still make a TAC claim and receive no-fault benefits including weekly payments, medical expenses, and impairment benefits. For common law claims (where you need to prove fault), a claim can be made against the “nominal defendant” — a legal mechanism that allows you to pursue damages even when the at-fault driver is unknown. It is essential to report the incident to police and lodge your TAC claim within the standard time limits.
Yes. Children and minors injured in transport accidents have the same entitlements as adults. In addition, parents or guardians may be able to claim a weekly benefit to help cover the cost of caring for an injured child — this payment continues until the child turns 18. Minors also benefit from extended time limits: they can lodge a TAC claim up until the day before their 21st birthday, even if the standard 1-year and 3-year deadlines have passed. A parent or legal guardian acts on behalf of the child during the claims process, and any common law settlement requires court approval to protect the child’s interests.
If you receive a decision from the TAC that you disagree with — whether it’s a rejection of your claim, a denial of medical treatment, a termination of weekly payments, or a disputed impairment assessment — you have the right to dispute it. You have 12 months from the date you become aware of the decision to contest it. The dispute process begins with conciliation at the TAC and can escalate to the Victorian Civil and Administrative Tribunal (VCAT) if unresolved. For common law matters, proceedings are commenced in the County Court or Supreme Court of Victoria. Learn about dispute resolution for TAC claims
Nothing upfront. Zaparas operates on a 100% No Win, No Fee basis. We cover all case expenses during your claim — medical reports, expert assessments, court fees, and more. If we don’t win your case, you don’t pay our legal fees. There are no hidden costs or surprise bills. Learn more about our fees
For the first 90 days after a transport accident, the TAC will reimburse your medical and like expenses without a formal request from your doctor. After the first 90 days, your doctor will need to write to the TAC to request approval for treatment or services required as a result of your transport accident. The TAC will then consider the request and issue a decision. If the request is denied, we can help you challenge that decision. A medical excess applies before the TAC commences payment. Medical and like expenses must be lodged with the TAC within 2 years of the date the expense was incurred.
If you were involved in a transport accident that occurred outside of Victoria, you may still be entitled to TAC benefits if: (a) you are a Victorian resident who was injured in an accident involving a Victorian registered vehicle, or (b) you are a non-Victorian resident who was injured as an occupant of a Victorian registered vehicle. If a Victorian registered vehicle was not involved in your accident, your claim will be governed by the relevant authority in the state or territory where the accident occurred. Cross-border claims can be complex — legal advice is essential.
A “serious injury” is a legal threshold you must meet to pursue common law damages for pain and suffering under the TAC scheme. There are two pathways: (1) if your Whole Person Impairment (WPI) is assessed at 30% or more, you automatically qualify; or (2) if your WPI is below 30%, you can apply to the court for a serious injury certificate by demonstrating through a narrative — supported by medical evidence — that your injury has had a serious and lasting impact on your life. Many successful TAC common law claims proceed through the narrative pathway. An experienced TAC lawyer can assess whether your injury is likely to meet the threshold. Learn how to determine if you have a serious injury
If you have suffered a psychological injury as a result of witnessing a traumatic transport accident, or because a close family member was killed or seriously injured in a transport accident, you may be eligible to make a TAC claim for nervous shock. This includes witnesses at the accident scene and family members of the deceased or seriously injured person. Nervous shock claims have specific eligibility criteria and can include both no-fault benefits and common law damages. Contact us for a free assessment.
Please bring all relevant documentation you have, such as completed claim forms, letters from the TAC, medical reports, radiology investigations, police report details, photographs of the accident scene or your injuries, pay slips (for weekly payment calculations), and any other documents that may be relevant to your claim. If you don’t have all of these, don’t worry — our team can help you gather what’s needed.
Yes. As a firm that focuses exclusively on personal injury claims, we know how hard it can be to navigate the legal process — and it can be even harder when English is your second language. Our diverse team speaks over 30 languages, including Greek, Italian, Turkish, Arabic, Mandarin, Cantonese, Vietnamese, Hindi, and Sinhalese. If we don’t have a lawyer who speaks your language, we also have access to a wide network of professional interpreters. Visit our language-specific pages: Chinese · Vietnamese · Indian Languages
Zaparas Lawyers has 9 offices across Victoria: Oakleigh, Epping, Cranbourne, Pakenham, Sunshine, Werribee, Bendigo, Drouin, and Melton. Our lawyers are also available for home, hospital, and video appointments if you are unable to travel. We also operate on the Gold Coast in Queensland (Coomera). Find your nearest office
Yes — if you were injured in a road accident while working (for example, driving between work sites or making deliveries), you may be eligible for benefits under both the TAC and WorkCover schemes. This is known as a “straddle claim.” The two schemes have different rules, benefits, and time limits, and managing both claims correctly is essential to maximising your total compensation. Zaparas is a Doyle’s Guide First Tier firm for both TAC and WorkCover — we are uniquely positioned to manage straddle claims effectively. Read more about straddle claims
An impairment benefit is a lump-sum payment for permanent impairment resulting from your transport accident injuries. Once your condition has stabilised, your level of impairment is assessed by independent medical examiners using the American Medical Association (AMA) Guides. If your impairment meets or exceeds the relevant threshold, you may be entitled to a lump-sum payment. The amount depends on the nature and degree of your impairment. Our role is to ensure you are assessed fairly and to dispute any assessment we believe undervalues your injury.
Still have questions about your TAC claim? Our Doyle’s Guide First Tier team is ready to help. Get your free claim check or call 03 8527 0200
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